Privacy Policy for RivExcel Tours
Effective Date: 21/11/2024
At RivExcel Tours, we prioritize the privacy and security of our clients. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with us to plan and book your Rwanda travel experiences.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Personal Details: Name, email address, phone number, and physical address.
- Travel Preferences: Information about your interests, preferred destinations, and travel plans.
- Payment Information: Credit or debit card details and billing information for bookings.
- Website Usage Data: Information about your interactions with our website, such as pages visited and inquiries submitted.
2. How We Use Your Information
Your information is used to:
- Plan and book personalized Rwanda travel experiences.
- Communicate with you about your inquiries, bookings, and special offers.
- Process payments and issue invoices for our services.
- Enhance our website and marketing efforts to improve your experience.
- Comply with legal obligations and ensure the security of our services.
3. Sharing Your Information
We value your privacy and will only share your information in the following scenarios:
- Service Providers: With trusted partners (e.g., hotels, transport companies) to fulfill your travel bookings.
- Legal Requirements: To comply with applicable laws or respond to valid legal requests.
- Consent-Based Sharing: With your explicit consent for specific purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. These measures include encrypted transactions and secure data storage systems.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: Request access to or correction of your personal data.
- Data Deletion: Request the deletion of your data where legally permissible.
- Marketing Preferences: Opt out of marketing communications at any time.
To exercise these rights, please contact us using the details below.
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze website usage. By using our site, you consent to our cookie policy. You can adjust your browser settings to refuse cookies if preferred.
7. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
RivExcel Tours
Email: info@rivexceltours.com
Phone: +250788592024
Website: https://rivexceltours.com
By using our services, you agree to the terms outlined in this Privacy Policy. Thank you for choosing RivExcel Tours to help you discover the beauty of Rwanda!
